Govt. Says Over 2 Lakh Calls Received On Tele-Manas Since Its Launch – The Union Health Ministry on Saturday said that the toll-free service Tele-Manas has received over 2 Lakh calls from various parts of the nation since its launch, portraying a consistently progressive trend. The Ministry said there has been an exponential increase in the number of calls received with a mere gap of 3 months from reaching 1 lakh calls (in April 2023) to 2 lakh calls
The Union Health Ministry on Saturday said that the toll-free service Tele-Manas has received over 2,00,000 calls from various parts of the nation since its launch, portraying a consistently progressive trend. The Ministry said there has been an exponential increase in the number of calls received with a mere gap of 3 months from reaching 1 lakh calls (in April 2023) to 2 lakh calls.
The National Tele Mental Health Programme was launched by the Government in October 2022, to strengthen mental health service delivery in the country.
With 42 functioning Tele MANAS cells in 31 States and UTs, the service is currently catering to 1,300 calls per day in 20 languages. Over 1900 counsellors have been trained who are running the first-line services.
Govt. Says Over 2 Lakh Calls Received On Tele-Manas Since Its Launch
“The most common concerns encountered are sadness of mood, sleep disturbance, stress and anxiety. Around 7000 calls have been followed up by callbacks by the counsellors where they have succeeded in completing the loop of care. Callers who required specialist care are being successfully linked to appropriate services such as DMHP and other nearby health care facilities,” the Health Ministry said in a statement.
A spurt of increase in calls related to exam stress was seen during the exam season. These callers were helped by the counsellors with supportive counselling and self-help strategies which helped them in coming out with flying colours. Efforts are also made to reach more students/ adolescents in various educational institutes.
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